Frequently Asked Questions (FAQ)

Welcome to the 1921 Movement FAQ page! Here, you'll find answers to our most frequently asked questions about our HBCU apparel collections, shipping, returns, sizing, and more. If you can't find the information you're looking for, feel free to reach out to our customer support team here or visit our Contact Us page.

 

Holiday Shipping & Delivery

Q: How long will it take to receive my order during the holiday season?

A: During the holiday season, all orders will be shipped within 5-7 business days. Once shipped, delivery is expected within 7-10 business days. Please keep in mind that shipping carriers may experience delays due to high demand, so we recommend placing orders early to ensure timely delivery.

Q: Will my order arrive by Christmas?

A: To help ensure delivery by Christmas, we recommend placing orders 7-10 business days before Christmas. 

 

Black Friday/Cyber Monday Promotions

Q: Do you offer discounts or promotions for Black Friday and Cyber Monday?

A: Yes! We will have exclusive promotions and discounts for Black Friday and Cyber Monday. Make sure to sign up for our newsletter and follow us on social media to stay updated on our holiday deals.

Q: Can I apply additional discounts on Black Friday/Cyber Monday sale items?

A: Our Black Friday and Cyber Monday sale prices are already discounted, so additional discounts and promo codes cannot be applied to these items.

 

Returns & Exchanges

Q: Can I return or exchange items purchased during Black Friday/Cyber Monday sales?

A: Yes, items purchased during Black Friday/Cyber Monday sales are eligible for return only according to our regular store policy. Please note that we offer store credit for returns. For more details, please refer to our Return Policy.

 

Shipping Delays

Q: What should I do if my package is delayed?

A: We understand holiday season delays can be frustrating. If your order hasn’t arrived within the estimated delivery window, please check the tracking information provided in your shipping confirmation email. You can also reach out to our customer service team for further assistance.

 

Contacting Customer Support

Q: What if I need help with my order during the holiday season?

A: Our customer support team is here to help! Due to increased inquiries during the holiday season, response times may be a bit longer than usual. Please feel free to reach out to us via email or through our live chat, and we’ll get back to you as soon as possible.

 

 

 

FAQ

1. What is 1921 Movement?

1921 Movement is a premier online store dedicated to celebrating the rich legacy of Historically Black Colleges and Universities (HBCUs) through stylish, high-quality apparel. We offer a wide range of products, including t-shirts, hoodies, sweatpants, hats, and crop tops, designed to showcase your school pride and support for HBCUs.

2. What types of apparel do you sell?

We offer a diverse selection of HBCU-inspired apparel, including:

Browse our full collections here.

3. Which HBCUs are represented in your collections?

We are proud to represent numerous HBCUs in our collections, including:

4. What sizes are available?

We offer a wide range of sizes to ensure that everyone can find the perfect fit. Sizes typically range from Small to 4XL for most of our items. Each product page includes a detailed size chart to help you choose the right size. If you're unsure, please consult the size guides.

5. What is the best way to care for my 1921 Movement apparel?

To ensure the longevity of your HBCU apparel, we recommend the following care instructions:

  • Machine wash cold with similar colors.
  • Use mild detergent and avoid bleach.
  • Air dry for best results.
  • Avoid ironing directly on printed designs.

For more specific care instructions, please refer to the product care label.

6. How long does shipping take?

All orders are processed & shipped every Monday and Friday through our local post services. The typical timeframe to ship items is 3-5 business days. Depending on your location, you might receive items earlier. During Holiday Season all orders will be shipped within 5-7 business days. Once shipped, delivery is expected within 7-10 business days. Additional factors such as postal delays, distance, customs, natural disasters may cause further delays. Tracking information, including the carriers, are provided with every order. Every order is ensured, if your package does not arrive you are eligible for a refund or replacement. Please reach out to support@1921movement.com for additional assistance in this matter. 

 For more detailed information on shipping options and rates, please visit our Shipping Policy.

7. Can I track my order?

Absolutely! Once your order has shipped, you’ll receive a tracking number via email. You can track your package by visiting USPS.com and entering your tracking number.